Hotel Prestige Brussels, Brussels

The hotel rooms are very comfortable and clean, including breakfast. However, the cleanliness was not up to par, which was disappointing considering the delay in room availability upon arrival. The service was helpful during check-in but somewhat unprofessional and untrained, especially Ahmed at Reception. The location is excellent, within walking distance of the Metro station and near tram services and the botanique park. Avoid using Brussels North station to access the hotel. The dining experience was below expectations, differing from the advertised pictures, despite Thai dishes being available. The facilities are adequate but could use improvement.

My stay at the hotel had its ups and downs. The rooms were cramped and odd-shaped, with no chair or desk to sit at, and some issues like the remote missing batteries, non-functional bathroom light, and only cold water for morning showers when it's snowing outside. However, the presence of 2 couches and a mini kitchen added a slight comfort factor. The service was nice overall, though there was a sense of rush during breakfast that made me feel a bit uncomfortable. The location turned out to be a good surprise, as it was close to the city center and the north station, offering easy access to key places. The dining experience was very basic, with limited options, but at least it was a last-minute addon. Despite the shortcomings, the hotel did have some positives and negatives to consider.

I stayed on the top floor with a view over the city, and the room was spacious, clean, and equipped with all facilities. The staff was helpful, and the breakfast was good. The noise from nearby rooms, however, disturbed my sleep whenever guests arrived or left.

My stay at the hotel had its ups and downs. The rooms were not in the best condition; they were dirty with a horrible smell, and even opening the window didn't help much. Waiting for another room wasn't an option due to exhaustion. Additionally, the heating system was not configured properly, and the rooms felt a bit on the small side. On the bright side, the location was convenient, being close to public transport and a manageable walk to the city center. However, the surrounding area wasn't the best, with a dirty and smelly quarter nearby. Despite these issues, the hotel is also near popular spots like Grand Place in Brussels and offers easy access to London and Paris.

Upon arrival at around 14:00, the room was not ready as expected from the website's indication of availability after 12. The room itself had an LCD TV, bathroom with hot and cold shower, and a hairdryer for my wife, but unfortunately, it was not up to standard and had a bad smell.